News

Reopening April 12th 2021

Chester showroom

Covid 19 Update – Reopening April 12th 2021

We are delighted to announce that in line with the recent government announcement, our showroom will reopen to the public from Monday 12th of April.

Physical distancing will remain in place alonside the requests to wear a face covering and sanitise yor hands, we want to keep things as safe as possible so that we can all remain open.

We also have a very exciting announcement to make over the next few days regarding the showroom!

For week commencing 6th of April the showroom will remain closed to the public and we will still be doing the following:

  • ¬†Provide email, telephone and video call assistance and home visits to provide guide prices and assist with your project
  • We are able to mail up to 2 samples or drop larger sample boards to our local customers

For any service where we will visit your home we will wear a face covering, sanitise hands, keep our distance, limit touching doors etc as much as possible and keep our visits short and sweet Рwe can chat afterwards to go through the detail.  We ask that you inform us if anyone has any Covid type symptoms and we will cancel appointments if our member of staff is feeling unwell.

We can still offer a click and collect service or home delivery so you are still able to continue with your project.

Please bear in mind that there are delivery delays at present, we will give guidelines of delivery dates but please do not arrange for installation or collection until we inform you that your goods have arrived, this will avoid any dissapointment and wasted time.

We are available on 01244 382416 (or out of hours on 07968476868) or email us [email protected], or via our social media channels.

Most of all, please take are and stay safe, we very much look forward to seeing you in store again on the 12th of April.

 

 

Elaine and the team

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