News

Business Continuity Update

Living Floors showroom Chester

From Tuesday 24th of March 2020 our Showroom in Chester will be temporarily closed in accordance with Government guidelines to manage the coronavirus pandemic.

We will be working from home and are still able to offer Design Consultations, fulfill existing orders, supply quotes and more.

During our 24 years of trading, the last few weeks have been one of the most difficult times to navigate and the recent announcement that all non essential shops and businesses must close is absolutely the right one to protect everyone.

We want to assure existing customers that any orders placed are secure and we are currently seeking clarification about our ability to install jobs that have a fitting date booked.  It is a fast moving situation and therefore things may change very quickly, I will personally assure customers that we will communicate any changes ASAP and an email has already been sent to anyone that has work in the pipeline. Whilst we wish we could carry on as normal we really must put the health and wellbeing of our staff and customers first.

Customers will be able to browse products on our website and whilst suppliers are still open we hope to be able to place orders and arrange for delivery direct to site; this can be a no contact delivery to protect everyone.

We will also be doing the following:

  • Send us your plans, room sizes, photos, videos and mood boards and we can help to design and price up your project ready for when you are looking to place an order.  Drop us an email to [email protected] or get in touch with us via our Facebook page or Instagram.
  • Arranging samples to be posted or if you are local we can do a ‘no contact’ doorstep delivery.
  • At thi stime, we ask, if you can, please support a local, independent business.  If you want to buy materials to do that long put off DIY project, please give us a call or email first and we will do our very best to look after you!

Please keep up with our latest news by checking out our website or follow us on social media from the icons below.

Lastly we very much hope that this is a temporary situation that we must all get through and we will be coming up with all sorts of ideas to make sure that Living Floors & More comes back stronger and better than ever!

Please stay safe with your families,

Elaine and the team

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